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  3. Do I need to create an online account to renew my certification or do I have one on file already?

Do I need to create an online account to renew my certification or do I have one on file already?

If you have an active (or expired) certification, you currently have a myICC account.If you don’t remember your information:

  • Try to log in with your email address
    • We recommend trying a personal and a business email
    • If you’ve had emails in the past, you may want to try those as well. Don’t worry – even if you don’t have that email address anymore you can still log in
  • Use the “Forgot Password” button to attempt to reset your password

If this does not bring up your account information and you have taken an ICC exam or hold an ICC certification, DO NOT create a new account The new account won’t be associated with your existing certifications.

We’re happy to help you get everything resolved. You can email customersuccess@iccsafe.org, use the chat function, or call 888-ICC-SAFE (888-422-7233) ext. 5524 and we’ll get everything set up for you if needed.

Updated on December 11, 2019

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