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  4. I don’t need my exam anymore. Can I get a refund?

I don’t need my exam anymore. Can I get a refund?

Exam purchases are non-refundable. In some instances, we may be able to work with candidates to change the purchased exam to a new exam type of equal price.

Mistake in Purchasing?

If you find that you did make a mistake in purchasing your exam, you must contact us immediately so we can review your situation.

Email us at customersuccess@iccsafe.org or give us a call at 888-ICC-SAFE (888-422-7233), ext. 5524.

 

Updated on December 16, 2019

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