PRONTO

As this field is case sensitive, ensure you are entering your email address using all lower-case letters.  If you still...

If you have logged in prior to the scheduled appointment time and are unable to continue, refresh your internet browser. ...

Make sure you’ve logged into the correct account, and clicked the “Book” button Run or save the program – if...

Proctors through our proctoring service ProctorU cannot secretly access your computer files.  With your permission, proctors have the ability to...

Arrive at the time you selected when you scheduled the exam.  If you arrive earlier, you may not be provided...

No, the allotted time for your exam does not begin until the exam has been unlocked by your proctor.

We’ve upgraded PRONTO’s proctoring service in our commitment to improving your testing experience. Here’s the guide on how to start...

You can check the equipment requirements here. Before connecting to a live proctor, ensure that your browser’s pop-up blocker is...

This guide will show you what you need before you connect with your proctor for your Code Council PRONTO (Proctored Remote Online Testing Option) Exam.

While you are not allowed to write or mark in your reference materials during your exam, there will be other...

We’re glad to hear you are interested in becoming a PRONTO@Work site! A few things to keep in mind: PRONTO@work...

First, access your PRONTO Dashboard through your myICC account. When you get to “My Online Exams”, click the “History” button....

Arrive at the exam site at least 30 minutes before the examination is scheduled to begin. Remember, it is your responsibility to...

You may take a 5-minute bathroom break at any time during the exam. The time clock will continue to run...

Here’s how to turn off pop-up blockers on your specific browser in order to take your PRONTO exam. Google Chrome:...