FAQs

Find answers to common questions about your Digital Codes account

What does a Digital Codes Premium subscription cost?

A Digital Codes Premium subscription provides a number of features to make code compliance research more efficient. One of the...
What is the license agreement for Electronic Products?

You can view the Electronic Product license agreement by clicking here.
What is the user agreement for Electronic Products?

You can view the Electronic Product user agreement by clicking here.
How do I assign a Code in premiumACCESS?

This guide will instruct customers on assigning a purchased code to another ICC user
What is Digital Codes (DC) for Exams?

ICC Digital Codes (DC) for Exams integrates the Digital Codes platform directly into an online exam experience, further enhancing online...
Can I try Premium Complete before buying?

We understand! We’re offering a 14-day trial to our Premium Complete with no payment information required. Sign up for your...
What is ES Tagging?

Evaluation Service, (ES) has for decades, been the industry leader in performing technical evaluations for code compliance, providing regulators and...
What happens if I don’t have access to internet? Can I still access my subscriptions?

Our subscription model is designed to work in the cloud to house you’re the titles you are subscribed to online....
How do I upgrade to Premium Complete?

We’re so glad to hear you are interested in upgrading to Premium Complete! If you have purchased a Premium Collection...
How Do I Request a Refund? What is the Refund Policy?

This guide gives information and instructions on how to receive refunds for ICC products
Where can I view the codes for free?

The Code Council offers a small selection of free, read-only format (no copy, paste, or print) available here. We recommend...