What if I can’t hear or understand the proctor during my PRONTO exam? If you have trouble hearing or understanding your proctor, you can use the ProctorU chat feature during your exam. ...
What if I get disconnected during my PRONTO exam? If you get disconnected at any point during a PRONTO exam administration, you should contact ProctorU immediately via chat or...
I don’t have a Digital Codes subscription; can I still use this feature? Yes! This feature is available to anyone taking a PRONTO examination that includes this feature.
Are all of the exam references on DC for Exams? All examination references which are currently available in Digital Codes Premium are included in DC for Exams. We are continually...
Can I use my hardcopy book(s) instead? Yes! You can use hardcopy books. Use of the DC for Exams feature is not required.
Can I use both DC for Exams and hardcopy references? Yes, you can use both DC for Exams and your hardcopy references.
Can I use my own PDF documents? You may use your own PDF documents; however, the following is required: The PDF was purchased from the ICC online...
What if I already have a Digital Codes subscription? That is great! Having a Digital Codes subscription will help you become familiar with Digital Codes as well as having...
Is there a way to demo the exam reference experience before the exam? Yes, visit codes.iccsafe.org/exams to simulate the exam reference experience.
Will I still get the same amount of time to take my exam if I use DC for Exams? Yes, the exam times remain the same.
Will I be able to use a separate monitor? No – currently, separate monitors are not allowed. However, testing enhancements are in progress to allow for this functionality. Stay...
How do I know if my exam has DC for Exams? You can see this in the Exam Catalog. All examinations that include DC for Exams will have a Digital Reference...
What if I have other questions about PRONTO? We have pages dedicated to PRONTO exams as well as a Support Portal dedicated to PRONTO FAQ.
What should I bring to the test site? This will inform you on what you need to bring and what you're allowed to bring for your ICC exam.
How do I retrieve or reset my myICC account password? Recovering your password only takes a few minutes. Step 1: Go on the main page at www.iccsafe.org. Step 2: Click...