How Do I Request a Refund? What is the Refund Policy? This guide gives information and instructions on how to receive refunds for ICC products
Are paper plans for Code Council exams available? We are no longer providing paper plans for our examinations. As part of the Code Council’s mission to digitally transform...
Nevada Exam and ID Card Program Transition – FAQs What happened to the Clark County and Reno, Nevada Exams and ID Card Program? The Code Council has transitioned offering...
What happens if I am late for my exam? Arrive at the exam site at least 30 minutes before the examination is scheduled to begin. Remember, it is your responsibility to...
Disable Pop-up Blockers On Your Browser Here’s how to turn off pop-up blockers on your specific browser in order to take your PRONTO exam. Google Chrome:...
How long are the examinations? The length and allowed time varies depending upon the subject matter. To get the time allowed for your specific exam:...
Who can see my candidate records? All Code Council certification examination candidates have certain rights in relation to their educational records. To view the complete Certification...
How do I pay for my exam? All exams fees must be paid for at time of purchase. Certification Certification exams must be purchased through the ICC...
Does the Code Council require a candidate to have a certain level of experience or education before taking the exam? No. Most Code Council examinations are open to all individuals with no prerequisite for experience or education. Code Council certification...
Can I use my VA GI Bill benefits to pay the exam fees? Many Code Council exams have been approved for VA reimbursement. To obtain more information on education benefits for veterans and...
Can I take any ICC exam through PRONTO? PRONTO services are now available for 70+ exams. Even more types of exams will begin to become available in the...
Can I just look up the answers in the book during the exam? ICC Exams are designed to test minimal competency on the subject matter. Simply being able to locate information in a...
Why should I consider taking an exam through PRONTO? PRONTO makes taking a certification exam easier, more convenient, more comfortable and saves time by enabling individuals to take the...
What is PRONTO? Proctored Remote Online Testing Option (PRONTO) is a new program offered by ICC that allows individuals to take an ICC...