What is Remote Proctoring? Remote online proctoring is technology that mirrors the role of an on-site proctor by utilizing an internet-delivered assessment exam monitored...
How to access your PRONTO Dashboard and view your PRONTO Exams When you log in to your myICC account, click “My Exams” on your myICC dashboard: Then, under the “My Exams”...
PRONTO System Requirements Verify you meet PRONTO system requirements here. If you are having trouble connecting with your proctor, please contact ProctorU....
Where can I test my system for PRONTO? You can check the equipment requirements here. Before connecting to a live proctor, ensure that your browser’s pop-up blocker is...
Can I take notes during my exam? While you are not allowed to write or mark in your reference materials during your exam, there will be other...
I’m interested in PRONTO@Work – how do I get started? We’re glad to hear you are interested in becoming a PRONTO@Work site! A few things to keep in mind: PRONTO@work...
Disable Pop-up Blockers On Your Browser Here’s how to turn off pop-up blockers on your specific browser in order to take your PRONTO exam. Google Chrome:...
Why do I need to contact my jurisdiction to determine which exam I need to take? Can’t ICC just tell me? ICC strongly recommends contacting the jurisdiction in which you want to work for their requirements. Some jurisdictions require specific certification...
If I have a problem during testing, such as a computer issue, what should I do? If you're taking an in-person exam: Raise your hand and wait for the proctor to come to you. In most...
When and where can I test? PRONTO Remote Online examinations are available 24/7, 365 days a year, in any secure location such as your home or office....
Can you use Premium Access when taking a PRONTO Certification test? Not at this time, but it is a feature we have been exploring and may offer in the future.
When can I take an exam through PRONTO? Remote Proctoring PRONTO services reflect the demand for flexibility and control over scheduling for the modern-day tester, making exams accessible...
What do I need in order to test through PRONTO? To participate in PRONTO, individuals need to have a computer, web cam, microphone and high-speed* (broadband) internet access. You can...
Can I use Digital Codes Premium when taking a PRONTO Certification test? Not at this time, but it is a feature we have been exploring and may offer in the future.
Can I use a PDF version of the I-codes during a PRONTO exam? Printing a PDF of an ICC reference for use on an examination requires specific approval from the Code Council. To...