What if I have other questions about PRONTO? We have pages dedicated to PRONTO exams as well as a Support Portal dedicated to PRONTO FAQ.
What is Remote Proctoring? Remote online proctoring is technology that mirrors the role of an on-site proctor by utilizing an internet-delivered assessment exam monitored...
Special Inspector Exam FAQ’s Frequently Asked Questions about the ICC Special Inspector Module Exams. Click on on of the FAQs below for additional information.
How to access your PRONTO Dashboard and view your PRONTO Exams When you log in to your myICC account, click “My Exams” on your myICC dashboard: Then, under the “My Exams”...
PRONTO System Requirements Verify you meet PRONTO system requirements here. If you are having trouble connecting with your proctor, please contact ProctorU....
Where can I test my system for PRONTO? You can check the equipment requirements here. Before connecting to a live proctor, ensure that your browser’s pop-up blocker is...
Can I take notes during my exam? While you are not allowed to write or mark in your reference materials during your exam, there will be other...
I’m interested in PRONTO@Work – how do I get started? We’re glad to hear you are interested in becoming a PRONTO@Work site! A few things to keep in mind: PRONTO@work...
Disable Pop-up Blockers On Your Browser Here’s how to turn off pop-up blockers on your specific browser in order to take your PRONTO exam. Google Chrome:...
Why do I need to contact my jurisdiction to determine which exam I need to take? Can’t ICC just tell me? ICC strongly recommends contacting the jurisdiction in which you want to work for their requirements. Some jurisdictions require specific certification...
If I have a problem during testing, such as a computer issue, what should I do? If you're taking an in-person exam: Raise your hand and wait for the proctor to come to you. In most...
When and where can I test? PRONTO Remote Online examinations are available 24/7, 365 days a year, in any secure location such as your home or office....
Can you use Premium Access when taking a PRONTO Certification test? Not at this time, but it is a feature we have been exploring and may offer in the future.
When can I take an exam through PRONTO? Remote Proctoring PRONTO services reflect the demand for flexibility and control over scheduling for the modern-day tester, making exams accessible...
What do I need in order to test through PRONTO? To participate in PRONTO, individuals need to have a computer, web cam, microphone and high-speed* (broadband) internet access. You can...