What if I can’t hear or understand the proctor during my PRONTO exam? If you have trouble hearing or understanding your proctor, you can use the ProctorU chat feature during your exam. Updated on May 21, 2023 Was this article helpful? Yes No Related Articles How Do I Access a FL DBPR approved examination eligibility? Special Inspector Exam FAQ’s How do I register for my Florida DBPR PRONTO exam? What if I have other questions about PRONTO? Will I be able to use a separate monitor? Can I use my own PDF documents?