Verify you meet PRONTO system requirements here.
Taking an exam at the office?
If you are taking your exam at your job site, please have your IT team help with preparing your computer or laptop for a PRONTO exam.
If you are having trouble connecting with your proctor, please contact ProctorU.
You’ll have multiple ways to get technical support with our proctoring service for PRONTO called ProctorU 24/7, 365 days a year. Below is their contact information:
Phone: 1-855-772-8678, Option 1
Text Support Prior to connection time: send a ticket for support
Text Support During connection time: You will have Live Chat support available
Hours of Operation: 24 hours a day, 7 days a week
