Repeat Test Taker Study Tips ICC Credentialing uses 4-part multiple choice questions (MCQ) to identify right answers from among a set of possible options. Possible...
How do I use the Diagnostic Report to understand my exam score? ICC National Certification exams are graded as a whole and not by content area. To pass an exam, a candidate...
Update Candidate Demographics in myICC How to update candidate demographic information (Address, Phone Number, Email, and Legal Name) in your myICC Profile. NOTE: Legal name...
How to renew Your Certificate of Learning Achievement (CLA) The Firestopping and Swimming Pools and Spas CLA can now be renewed! Follow the steps below to Renew your CLA:...
What is Remote Proctoring? Remote online proctoring is technology that mirrors the role of an on-site proctor by utilizing an internet-delivered assessment exam monitored...
What if I have other questions about PRONTO? We have pages dedicated to PRONTO exams as well as a Support Portal dedicated to PRONTO FAQ.
How do I know if my exam has DC for Exams? You can see this in the Exam Catalog. All examinations that include DC for Exams will have a Digital Reference...
Will I be able to use a separate monitor? No, separate monitors are not allowed during PRONTO exam administrations. However, testing enhancements are in progress to allow for this...
Will I still get the same amount of time to take my exam if I use DC for Exams? Yes, the exam times remain the same.
