How do I request special testing accommodations? If you need special arrangements for Computer-based testing, please call 1-800-466-0450 or visit www.pearsonvue.com/accommodations to request special testing services. This telephone number...
How do I reschedule an exam? This article will provide guidance on withdrawing your Remote Proctored PRONTO exam, and rescheduling your In-Person PRONTO exam and PearsonVUE...
How do I locate a computer-based test center? To locate computer-based test sites in your area, visit the Pearson VUE website at www.pearsonvue.com/icc for an updated listing of...
Where do I obtain the books for my exam? Reference materials for each exam are located in the exam catalog (for National Certification exams) or in the corresponding exam...
When will I get my results? Results for examinations taken online or at a testing site are available immediately after completion of the examination.
What type of question format will be used in the exam? Test questions are in four-option, multiple-choice format, with one answer on each question scored as correct.
What is the best way to prepare for an exam? The first step to prepare for an examination is by first obtaining the Examination Content Outlines. To access this information:...
What score do I need to pass? Generally speaking, a contractor/trade exam requires a percentage score of 70 to pass whereas certification exams require a scaled score...
Can you use Premium Access when taking a PRONTO Certification test? Not at this time, but it is a feature we have been exploring and may offer in the future.
When can I take an exam through PRONTO? Remote Proctoring PRONTO services reflect the demand for flexibility and control over scheduling for the modern-day tester, making exams accessible...
What do I need in order to test through PRONTO? To participate in PRONTO, individuals need to have a computer, web cam, microphone and high-speed* (broadband) internet access. You can...
Can my exam score be cancelled? The Code Council reserves the right to revoke or withhold any examination scores if, in its sole opinion, there is...
Does the Code Council require a candidate to have a certain level of experience or education before taking the exam? No. Most Code Council examinations are open to all individuals with no prerequisite for experience or education. Code Council certification...
Can I use Digital Codes Premium when taking a PRONTO Certification test? Not at this time, but it is a feature we have been exploring and may offer in the future.
Can I take any ICC exam through PRONTO? Please refer to the Exam Catalog to view if your exam is available to take through PRONTO. If the exam...