Can I get a quote or an invoice to submit to my school for the expenses related to the Technical Training program? Yes, fill out the Request for Quote or Invoice form here with your information, submit it, and we will send...
How do I purchase a CLA, Credential of Learning Achievement? If you would like to purchase a CLA, Credential of Learning Achievement , follow along below on how to complete...
How do I gain my Education Certificates, CEUs, or proof of attendance from events at the Code Council Annual Conference? If you were in an Education Session: All certificates are available for download/print through the Learning Center website. If you have issues...
Does the Code Council offer courses to help me pass an exam? Our Learning Center offers a plethora of courses designed to help you understand a variety of topics that may be...
My course isn’t running right. After I click “Launch” it never loads or it loads but I have no volume. Sometimes it just stops for no reason. What should I do? Whenever you are experiencing issues with a course you should do a compatibility check. Simply go to the Learning Center...
What happened to my course? I started my course once and then I went back into “My courses” and now I don’t see it. What do I do? Once a course is started it may move into the “My Transcripts” once it has been started.
What is the difference between a Standard and a Premium Course? The ICC offers two training options, allowing you to select the training topic with seminar materials that best suit your...
I would like to sign up for a training event but I don’t see it listed in the ICC Training catalog or on the calendar. What should I do? The training event is possibly a local Chapter Event. If the Chapter doesn’t notify ICC of the training, it will...
I just finished a face to face class and when I login to the ICC Training it says I have not completed the course. What’s going on? Once a face-to face class has been completed the instructor will report the attendance roster to update all ICC Training...
I am missing a training record. What should I do? Send an email to the ICC Learning Center by clicking on the “Email ICC Learning Center” link when you hover...
How do I enroll multiple people in a course? Once you have found the class you want to enroll your group in, click “Show More”. You will see the...
I am looking to renew my certification. Why do 50% of my CEUs need to come from ICC directly or from a Preferred Provider in order for me to recertify? The requirement for 50% of your CEUs to be obtained from ICC or Preferred Provider Partner (PPP) became effective in...
How do I get CEUs from PPP? An expansive listing of available educational courses, both onsite and online, is available to users of the Preferred Provider Program....
What is PPP? PPP stands for the Preferred Provider Program. The Preferred Provider Program (PPP) focuses on training opportunities offered by various categories...
How are CEU’s calculated? Continuing Education Units are measured by taking 1/10 of the time of the course. For example, a one hour course...