What if I can’t hear or understand the proctor during my PRONTO exam? If you have trouble hearing or understanding your proctor, you can use the ProctorU chat feature during your exam. Updated on May 21, 2023 Was this article helpful? Yes No Related Articles What should I bring to the test site? How do I retrieve or reset my myICC account password? I got an email from from noreply@badgr.com with “ICC” as the name. What is this? How do I share my digital badge? What kind of ID do I need to present when I take my exam? Digital Badging FAQs