A new pilot program has been launched, incorporating Near Field Communication (NFC) tags, as part of the 2024 International Mechanical Code® (IMC®) and the 2024 International Plumbing Code® (IPC®). This is a 6-month pilot program, that aims to test innovative technology to enhance security and simplify the product registration process. Pending success of the pilot program, the NFC tag technology will be gradually applied to other codes. New users will have the ability to validate the authenticity of their book and register it with the ICC (International Code Council) to receive additional benefits. To validate and register their book, the user will hold their NFC-enabled smart device near the ICC tag (pictured here and located on the front cover).
Near Field Communication (NFC) scanning issues can sometimes occur on Apple and Android smart devices, affecting the functionality of tasks like data transfers. This support article aims to address frequently asked questions (FAQs) related to troubleshooting NFC scanning problems. By following these troubleshooting steps, you can resolve common NFC-related issues and restore the full functionality of your device.
How do I find out if my phone has Near Field Communication (NFC)?
Android Users:
- On your Android device, open the Settings.
- Select Connected devices.
- Tap on Connection preferences.
- You should see NFC options.
- If the option is there, the phone has the feature.
Apple Users:
*Most iPhone models beyond the iPhone 7 support NFC and have the functionality enabled by default.
- On your iPhone device, open the Settings.
- Scroll down and select Wallet & Apple Pay.
- On the Wallet & Apple Pay screen, ensure the NFC Scanning or NFC tag reader option is toggled to On.
Why is my NFC scanning not working?
- Make sure that NFC is turned on: Go to the “Settings” app and tap on “Wallet & Apple Pay” to check that NFC scanning is enabled.
- Check that your iPhone is within range: NFC only works over short distances, so ensure your iPhone is close enough to the other device or NFC tag you’re trying to interact with.
- Restart your iPhone: If you’re having trouble connecting to another device or reading an NFC tag, try restarting your iPhone to see if that resolves the issue.
- Update your iPhone’s software: If you’re experiencing problems with NFC, it’s possible that a software update may fix the issue. Go to the “Settings” app, select “General,” and then select “Software Update” to check for and install any available updates.
- Check the documentation or support resources for the app or device: If you’re having trouble using a particular app or device with NFC, refer to the documentation or support resources provided by the app or device manufacturer for troubleshooting advice.
Why won’t my device read an NFC tag?
If your device fails to read an NFC tag, try the following troubleshooting steps:
- Ensure that the NFC tag is within close proximity to your device, typically within an inch or two.
- Check if the NFC tag is compatible with your device. Some older devices may not be supported.
- Verify that the NFC tag is functional by testing it with another NFC-enabled device, if available.
- Restart your device and try again.
How do I troubleshoot intermittent NFC scanning issues?
If NFC scanning works sporadically, try these troubleshooting steps:
- Clean the back of your device and the NFC tag or contactless payment terminal to ensure there are no obstructions or dirt affecting the connection.
- Remove any phone cases or covers that may interfere with NFC signals.
- Restart your device and try scanning again.
- If the issue persists, consider checking for software updates or contacting the device manufacturer for further assistance.
Troubleshooting NFC scanning issues on Apple and Android smart devices can often be resolved by following a few simple steps.
- Enable NFC in your device settings
- Ensure proximity and compatibility with NFC tags
- Clean the device and tags
- Restart the device
- Ensure the latest software version is installed
Additional Resources:
