I missed my booking time for my PRONTO exam. How do I re-book? If you missed your booking time for your PRONTO exam, contact us at customersuccess@iccsafe.org. Updated on October 29, 2025 Tagged: booking examcertificationPRONTO exam Was this article helpful? Yes No Related Articles How do I register for my Florida DBPR PRONTO exam? How do I use the Diagnostic Report to understand my exam score? What if I have other questions about PRONTO? Will I be able to use a separate monitor? What if I get disconnected during my PRONTO exam? What if I can’t hear or understand the proctor during my PRONTO exam?