Make Changes Before Auto Renewal Occurs

Cancel Recurring Membership

Here are the steps for canceling the automatic payment of a Recurring Membership subscription:

1. Visit shop.iccsafe.org
2. Sign in with your email and password
3. Select the down arrow next to your name
4. Select Order History
5. At the top of the Order History page, locate your prepaid subscriptions. Choose the one you wish to cancel.
6. Click the Select Options button
7. Select Cancel Subscription

This cancellation will prevent the subscription from automatic billing at the expiration date. You may still renew your Membership during the 90-day grace period extended past the expiration date. An invoice will be assigned and can be renewed from the Membership tab of myICC.

If for some reason this resolution isn’t working, please contact Member Services for support.

Edit Your Credit Card Payment Method for Auto-Renewing Memberships

You may edit the credit card payment information within your Store account:

1. Visit shop.iccsafe.org
2. Sign in with your email and password
3. Highlight your name
4. Select Digital Products & Subscriptions from the dropdown menu
5. On the left side, click Manage Payment Options
6. Click under the Actions tab
7. Edit the current credit card information or add a new card to your account