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• How do I view the exam modules I took? Can I renew these?

  You will be able to view the exam modules you are taking towards a CBO/CFM designation on your myICC account....

• Who is on the code development committees for 2022?

  You can find the rosters for the code development committees here. The appointments may be subject to change, prior to...

• How do I purchase a CLA, Credential of Learning Achievement?

  If you would like to purchase a CLA, Credential of Learning Achievement , follow along below on how to complete...

• How do I find out exam content?

  When you search for your exam on the Exam Catalog, click on the Outline tab. What’s on the Content Outline?...

• Sharing Premium Licenses through Concurrent Access

  Concurrent access supports collaboration across teams through a shared access to Digital Codes Premium subscriptions.  With Concurrent Access, a Digital...

• Are paper plans for Code Council exams available?

  We are no longer providing paper plans for our examinations. As part of the Code Council’s mission to digitally transform...

• Payment/Credit Card Troubleshooting

  Here are some tips to help troubleshoot your issue:  Make sure you have entered the correct card number and CVV code.  Are you...

• I missed my booking time for my PRONTO exam. How do I re-book?

  If you missed your booking time for your PRONTO exam, contact us at customersuccess@iccsafe.org.

• When I enter my email address, why do I receive an error that says “This user does not exist”?

  As this field is case sensitive, ensure you are entering your email address using all lower-case letters.  If you still...

• I am on the proctoring page, but I don’t see my proctor. What should I do?

  Make sure you’ve logged into the correct account, and clicked the “Book” button Run or save the program – if...