Version 5 of the program was just installed on a Windows 7 system, and when it was installed under the default Program Files folder the program would not run as a Standard User – and the following error message appeared.

The System Administrator should be contacted. Standard Users must have the ability to write to the program file in order to use the system. Alternatively, the program can be uninstalled and then re-installed changing the installation folder to C:\HMEx Assistant\Version5, instead of C:\Program Files\HMEx Assistant\Version5. If this is done users will be prompted to provide the program location, i.e., C:\HMEx Assistant\Version5 when an update is to be downloaded.

Updated on November 13, 2017

Was this article helpful?

Related Articles