Yes. Installation problems may be encountered on any system unless the user has permission to install the software. Permission is normally established by the system administrator. The system administrator must grant permissions for other non-system administrator users intending to use the HMEx Assistant program.
If a message is received that states “Cannot update cursor HMEXSETTINGS since it is read-only” inform your system administrator to allow Write permissions on the HMEx Assistant folder and sub-folders, normally installed in the C:\Program Files folder.