How do I reschedule an exam? This article will provide guidance on withdrawing your Remote Proctored PRONTO exam, and rescheduling your In-Person PRONTO exam and PearsonVUE...
How do I cancel my PearsonVUE exam? For Computer-based testing: Call Pearson VUE at 1-800-275-8301 or access your Pearson VUE account prior to your scheduled exam. Exams...
How do I pay for my exam? All exams fees must be paid for at time of purchase. Certification Certification exams must be purchased through the ICC...
How do I locate a computer-based test center? To locate computer-based test sites in your area, visit the Pearson VUE website at www.pearsonvue.com/icc for an updated listing of...
Where do I obtain the books for my exam? Reference materials for each exam are located in the exam catalog (for National Certification exams) or in the corresponding exam...
When will I get my results? Results for examinations taken online or at a testing site are available immediately after completion of the examination.
When and where can I test? PRONTO Remote Online examinations are available 24/7, 365 days a year, in any secure location such as your home or office....
What type of question format will be used in the exam? Test questions are in four-option, multiple-choice format, with one answer on each question scored as correct.
What is the best way to prepare for an exam? The first step to prepare for an examination is by first obtaining the Examination Content Outlines. To access this information:...
What score do I need to pass? Generally speaking, a contractor/trade exam requires a score of 70 to pass whereas certification exams require a 75. We strongly...
Can my exam score be cancelled? The Code Council reserves the right to revoke or withhold any examination scores if, in its sole opinion, there is...
Can I use my VA GI Bill benefits to pay the exam fees? Many Code Council exams have been approved for VA reimbursement. To obtain more information on education benefits for veterans and...
Can I just look up the answers in the book during the exam? ICC Exams are designed to test minimal competency on the subject matter. Simply being able to locate information in a...
Are the exams open-book? Most exams are open book. Examination information, including whether your exam is open- or closed-book, can be found in the...
How do I request a duplicate pass letter? You can obtain a duplicate pass letter from the ICC Credentialing Department. NOTE: Beginning 4/1/2024 – the Replacement Result Letter...