If you're taking an in-person exam:
Raise your hand and wait for the proctor to come to you. In most cases, computer issues are minor and can be fixed in a matter of seconds. If there is a larger issue that affects your exam, the proctor will create an incident report for further investigation.
If you're taking a PRONTO exam:
It is critical that you test your computer for proper hardware and software prior to registering for an exam.
• The online proctor will be aware of any computer or other issues that occur during your exam, and will take steps to immediately correct these.
• If you become disconnected from the proctor, you must immediately Resume the exam.
