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• I forgot my password – how do I login?

  I forgot my password? How do I recover it? You forgot your password? No worries, it should take you no...

• Do I have to update my password?

  Beginning  January 23rd, we’re optimizing our website experience and are asking all users to take the steps to reset their...

• How to Navigate Titles and Features

  Top-Left Navigation Menu (Hamburger Menu) Search Bar: Title Search and Content Search Dashboard Continue Where You Left Off Bookmarks &...

• How do I add/edit my Governmental Member’s GMVRs?

  Primary representatives may click here and choose “Electronic Voter Validation” next to the primary contact name. This link will take you to...

• How do I upgrade to Premium Complete?

  We’re so glad to hear you are interested in upgrading to Premium Complete! If you have purchased a Premium Collection...

• What if I want to purchase multiple quantities of eBooks? Can I buy eBooks for more than one person?

  We'll help you understand how to give access to multiple quantities of the same ebook you purchased to your peers.

• How do I talk to Customer Service? What is the phone number for support?

  Online You can click on LiveChat or Connect with Us in the right sidebar of this page. ICC Call Center...

• There is a Printing Error to the 2021 IBC Significant Changes. What should I do?

  This guide is provided to inform customers of the 2021 IBC printing issue.

• What happens if I buy two or more eBooks that have different titles?

  We'll help walk you through activating your Code Council eBooks if you buy two or more eBooks that don't have the same title.

• How Do I Change my PIN

  Please be noted, that PIN RESET, requires a user to be logged in. To visit the PIN change URL, please...