How Do I Request a Refund? What is the Refund Policy? This guide gives information and instructions on how to receive refunds for ICC products
Can I share my eBooks with peers? This answers how you can purchase Code Council eBooks for multiple users.
How do I share my digital badge? Here's how to link your digital badge information on the web so peers and employers can view the details about your digital badge!
How do I update my billing address? This walkthrough will show you how to update your billing address through the ICC Store
Where can I find the course I bought? Visit learn.iccsafe.org Click “Sign in” Login using your credentials Hover over “My Training” Select “My Courses” Select the button under...
How do I assign a PDF to someone else? The initial purchaser will go to the ICC store (shop.iccsafe.org) Only the initial purchaser may make this change Sign...
What happens if I don’t have access to internet? Can I still access my subscriptions? Our subscription model is designed to work in the cloud to house you’re the titles you are subscribed to online....
Where can I find my link to my virtual training? If you can’t find your link, we have a few solutions to help! First, you can always refer to your...
Can I print my PDF? PDF documents are meant to be used electronically. If you need a printed version of your code but don’t want...
I am trying to download my PDF but all I get is a white screen? No need to worry! When purchasing/downloading your new PDF there is a loading period where each page is being watermarked....
