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• My students have taken and passed an exam. How do I request their Certificates of Completion for this discipline?

  You can request Certificates of Completion using the form here. We will mail you the certificates and pins for your...

• I would like to teach my school leadership about the Technical Training Program. Are there any resources used to teach others about the TTP?

  We have created a PowerPoint found here you can use to share information about the program in a variety of...

• My Technical Training Program students are ready to take one of the six discipline exams – how do I access the exams?

  Fill out the Request for Final Exams form here in order to receive the relevant exams via email.

• Whom may I contact if I have questions about the voter validation process?

  Member Services staff are available to help at members@iccsafe.org or at 888-ICC-SAFE (888-422-7233) x33804.

• Can I print my eBook?

  Need to print your eBook? Here are the details!

• How Do I Request a Refund? What is the Refund Policy?

  This guide gives information and instructions on how to receive refunds for ICC products

• I got an email from from noreply@badgr.com with “ICC” as the name. What is this?

  This is the official email that you will receive from the Code Council that states that notifies you’ve been awarded...

• Can I share my eBooks with peers?

  This answers how you can purchase Code Council eBooks for multiple users.

• How do I share my digital badge?

  Here's how to link your digital badge information on the web so peers and employers can view the details about your digital badge!

• How do I update my billing address?

  This walkthrough will show you how to update your billing address through the ICC Store