What if I need help connecting to a proctor for my PRONTO exam? You’ll have multiple ways to get technical support with our proctoring service for PRONTO called ProctorU 24/7, 365 days a...
How do I gain my Education Certificates, CEUs, or proof of attendance from events at the Code Council Annual Conference? If you were in an Education Session: All certificates are available for download/print through the Learning Center website. If you have issues...
Can I take notes during my exam? While you are not allowed to write or mark in your reference materials during your exam, there will be other...
I-Quest User Upgrade for Continued Support I-Quest has been discontinued as a product. Consider Digital Codes Premium Complete for all of your content needs moving forward....
I’m trying to buy my exam, but it says my cart is empty. What do I do? To try to resolve and continue to checkout we recommend: Go to shop.iccsafe.org and log in directly to the store....
I’m interested in PRONTO@Work – how do I get started? We’re glad to hear you are interested in becoming a PRONTO@Work site! A few things to keep in mind: PRONTO@work...
I want to get certified. Where do I start? As you get started, there are several options that may help you prepare: We always recommend that you contact your...
What are the steps to become either a Reinforced Concrete Special Inspector or a Reinforced Concrete Special Inspector Associate? Part of the certification process for the Reinforced Concrete Special Inspector (49) certification is not only to complete all the...
IECC/HERS combination designation The Code Council does offer an IECC/HERS Compliance Specialist Designation (ECS) for HERS raters who are certified by RESNET or...
I passed my exam, but I don’t see a score. What did I make? ICC provides numerical scores for individuals who do not pass an exam. Exam pass is meant to measure minimal competency,...