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• Why can’t I see my exam/certification when I log into myICC?

  Here are a few quick reasons you might not be seeing your certification when you log in: You are looking...

• Navigating Profiles within Account Menu

  The user account menu displays all available profiles for navigating Digital Codes Premium.  Each profile provides access to Digital Codes...

• NCPCCI Reciprocity

  The Code Council and NCPCCI have worked together so that individuals who have passed appropriate NCPCCI exams can now receive...

• Using the Exam Catalog

  Go to www.iccsafe.org/certification-exam-catalog/ In the Catalog Search, you can search for your exam in different ways. You can search for the...

• How do I view my PRONTO Exam Report online?

  First, access your PRONTO Dashboard through your myICC account. When you get to “My Online Exams”, click the “History” button....

• How do I submit my Continuing Education Units (CEUs) on myICC?

  CEUs are submitted through your myICC account. Click here for a step-by-step article that will guide you through the process....

• How to Access the Submit CEUs Window on your myICC Dashboard

  Log in to your myICC account. Make sure you’re on the new myICC Dashboard. On your Dashboard, click “My CEUs.” 3. On...

• I-Quest User Upgrade for Continued Support

  I-Quest has been discontinued as a product. Consider Digital Codes Premium Complete for all of your content needs moving forward....

• What happens if I am late for my exam?

  For all in-person testing: Arrive at the exam site at least 30 minutes before the examination is scheduled to begin. Please refer...

• Can I take bathroom breaks during a PRONTO exam?

  You may take a 5-minute bathroom break at any time during the exam. The time clock will continue to run...