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• Does the Code Council offer courses to help me pass an exam?

  Our Learning Center offers a plethora of courses designed to help you understand a variety of topics that may be...

• What if I have multiple certifications with different expiration dates?

  You have the option of having one expiration date for all of your certifications. If you need additional assistance, please...

• How quickly is my renewal application processed?

  If you renew online, your certifications are renewed immediately. You will see your new certification expiration date on your myICC account or at...

• Enterprise Features

  Premium Enterprise provides dedicated access for large teams. With Enterprise each user has a dedicated license ensuring they have continuous...

• What is ICC Home?

  ICC provides technical, educational, and administrative support to governmental departments and agencies engaged in building codes administration and enforcement. This...

• What is ICC store?

  The ICC store provides you with thousands of publications and different formats for the construction industry.  Shop.iccsafe.org  will allow you...

• Version 5 of the program was just installed on a Windows 7 system, and when it was installed under the default Program Files folder the program would not run as a Standard User – and the following error message appeared.

  The System Administrator should be contacted. Standard Users must have the ability to write to the program file in order to use the system....

• Version 6 of HMEx Assistant was just installed without uninstalling Version 5 of the program. The C:\Program Files folder was checked, but Version 6 of the program was not in the HMEx Assistant folder. Where is the program and why wasn’t it installed in the Programs Files folder?

  When Version 6 of the program is installed the default location for the program is C:\HMEx Assistant. This was done...

• Will HMEx Assistant Versions 4, 5 and 6 operate on a Windows 7 platform?

  Yes. Installation problems may be encountered on any system unless the user has permission to install the software. Permission is...

• If update files are manually downloaded through the HMEx Assistant Website can I automatically check for updates?

  Unless the system is able to access the update site through the “Check for Updates” menu found on the “Help” screen the system cannot...