Does my exam begin when I connect with PRONTO’s proctoring service ProctorU? No, the allotted time for your exam does not begin until the exam has been unlocked by your proctor.
How do I book my exam? In this article, you will see show to book your remote proctored exam and our NEW in-person testing option. Note:...
Where can I test my system for PRONTO? You can check the equipment requirements here. Before connecting to a live proctor, ensure that your browser’s pop-up blocker is...
What should I do before connecting to an Online Proctor for my PRONTO exam? This guide will show you what you need before you connect with your proctor for your Code Council PRONTO (Proctored Remote Online Testing Option) Exam.
What if I need help connecting to a proctor for my PRONTO exam? You’ll have multiple ways to get technical support with our proctoring service for PRONTO called ProctorU 24/7, 365 days a...
I’m interested in PRONTO@Work – how do I get started? We’re glad to hear you are interested in becoming a PRONTO@Work site! A few things to keep in mind: PRONTO@work...
How do I view my PRONTO Exam Report online? First, access your PRONTO Dashboard through your myICC account. When you get to “My Online Exams”, click the “History” button....
What happens if I am late for my exam? For all in-person testing: Arrive at the exam site at least 30 minutes before the examination is scheduled to begin. Please refer...
Can I take bathroom breaks during a PRONTO exam? You may take a 5-minute bathroom break at any time during the exam. The time clock will continue to run...
Disable Pop-up Blockers On Your Browser Here’s how to turn off pop-up blockers on your specific browser in order to take your PRONTO exam. Google Chrome:...
If I have a problem during testing, such as a computer issue, what should I do? If you're taking an in-person exam: Raise your hand and wait for the proctor to come to you. In most...
When will I get my results? Results for examinations taken online or at a testing site are available immediately after completion of the examination.
When and where can I test? PRONTO Remote Online examinations are available 24/7, 365 days a year, in any secure location such as your home or office....
What do I need in order to test through PRONTO? To participate in PRONTO, individuals need to have a computer, web cam, microphone and high-speed* (broadband) internet access. You can...
Can I take any ICC exam through PRONTO? Please refer to the Exam Catalog to view if your exam is available to take through PRONTO. If the exam...