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• What questions did I miss on the exam?

  ICC does not provide candidates with a list of questions on an exam that were missed. ICC does provide every...

• I work with DCRA and I need my refund

  DCRA is the District of Columbia Regulatory Agency. The DCRA is developing a program that is designed to be able...

• I want to file a complaint about a certified individual

  We certainly understand that ICC Certification comes with the expectation of excellence, and we are very sorry to hear that...

• Why can’t I see my exam/certification when I log into myICC?

  Here are a few quick reasons you might not be seeing your certification when you log in: You are looking...

• Navigating Profiles within Account Menu

  The user account menu displays all available profiles for navigating Digital Codes Premium.  Each profile provides access to Digital Codes...

• NCPCCI Reciprocity

  The Code Council and NCPCCI have worked together so that individuals who have passed appropriate NCPCCI exams can now receive...

• Using the Exam Catalog

  Go to www.iccsafe.org/certification-exam-catalog/ In the Catalog Search, you can search for your exam in different ways. You can search for the...

• How do I view my PRONTO Exam Report online?

  First, access your PRONTO Dashboard through your myICC account. When you get to “My Online Exams”, click the “History” button....

• How do I submit my Continuing Education Units (CEUs) on myICC?

  CEUs are submitted through your myICC account. Click here for a step-by-step article that will guide you through the process....

• How to Enter and Submit CEU Activity for Options 03: Participation or attendance at ICC Code development hearings through cdpACCESS log-in

  This Activity includes: Log in to your myICC account and access the Submit CEUs window. Need help getting there? Click here!...