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• Who develops the exams?

  Code Council certification exams are developed and maintained by individuals currently certified and practicing in the field. These Exam Development Committee members...

• What is PRONTO?

  PRONTO is a technology-based testing method established by the International Code Council. ICC partners with ProctorU Platform to provide this...

• How do I renew my certification?

  In most cases, you will need to have a certain number of continuing education credits (CEUs) to renew your certification....

• Does the Code Council offer courses to help me pass an exam?

  Our Learning Center offers a plethora of courses designed to help you understand a variety of topics that may be...

• What if I have multiple certifications with different expiration dates?

  You have the option of having one expiration date for all of your certifications. If you need additional assistance, please...

• How quickly is my renewal application processed?

  If you renew online, your certifications are renewed immediately. You will see your new certification expiration date on your myICC account or at...

• What is ICC Home?

  ICC provides technical, educational, and administrative support to governmental departments and agencies engaged in building codes administration and enforcement. This...

• What is ICC store?

  The ICC store provides you with thousands of publications and different formats for the construction industry.  Shop.iccsafe.org  will allow you...

• Version 5 of the program was just installed on a Windows 7 system, and when it was installed under the default Program Files folder the program would not run as a Standard User – and the following error message appeared.

  The System Administrator should be contacted. Standard Users must have the ability to write to the program file in order to use the system....

• Version 6 of HMEx Assistant was just installed without uninstalling Version 5 of the program. The C:\Program Files folder was checked, but Version 6 of the program was not in the HMEx Assistant folder. Where is the program and why wasn’t it installed in the Programs Files folder?

  When Version 6 of the program is installed the default location for the program is C:\HMEx Assistant. This was done...