Here are a few quick reasons you might not be seeing your certification when you log in:
- You are looking for a certification, right?
- Contractor exams, even once you pass them, won’t show in myICC. Don’t worry though; you can still get your information online by going to preauthorization.iccsafe.org.
- Is your certification active?
- Only active certifications will show. If your certification has expired, you’ll still be able to renew online and then you’ll be able to see it.
- Did you recently pass your exam?
- It usually takes about 48 hours for your exam results to display online. Once this happens, your new certification will appear on myICC.
- Is it possible you have two accounts?
- If you’ve ever registered with two different email addresses this could be the problem. Email us at customersuccess@iccsafe.org or use the chat function and we’ll get you squared away.
- Still not working?
- Contact us at customersuccess@iccsafe.org or using the chat function and we’ll get everything resolved.
