Digital Badging FAQs The Code Council is offering a new and innovative way to share your credentials. Share your credentials where they will be seen most! Here's what you need to know about Digital Badging for Code Council Certifications.
How to Cancel an ICC Contractor/Trades (CBT) exam on Pearson VUE’s website? This guide will walk you through cancelling your ICC Contractor/Trades exam appointment at a Pearson VUE test site. If you...
How to access your PRONTO Dashboard and view your PRONTO Exams When you log in to your myICC account, click “My Exams” on your myICC dashboard: Then, under the “My Exams”...
Checkout Process on ICC Store When you are ready to make your purchase on the ICC Store, click on the green cart symbol on the...
How long do I have to complete a CBO/CFM designation? Starting Jan. 1, 2020, if you are looking to obtain a Certified Building Official (CBO) or Certified Fire Marshal (CFM)...
What are the ICC Certification Reciprocity Requirements for my NCPCCI Exams? Individual Certification Requirements: Select the NCPCCI Transition you are requesting on the ICC Store Transitions page. Below are the individual...
I made a mistake in my exam purchase. Can I get a refund? If you find that you made a mistake in purchasing your exam, you must contact us immediately so we can...
How do I Edit/Update or Delete/Remove a CEU I submitted? Once you have logged in to your myICC account, go to My CEUs on your Dashboard. Under your Available...
How do I view the exam modules I took? Can I renew these? You will be able to view the exam modules you are taking towards a CBO/CFM designation on your myICC account....
How do I find out exam content? When you search for your exam on the Exam Catalog, click on the Outline tab. What’s on the Content Outline?...
What are the prerequisites for the Prestressed Concrete Special Inspector Certification? Obtain the 49 – Reinforced Concrete Special Inspector Certification. Pass the 92C – Prestressed Concrete Special Inspector Codes Exam. Pass...
Are paper plans for Code Council exams available? We are no longer providing paper plans for our examinations. As part of the Code Council’s mission to digitally transform...
Payment/Credit Card Troubleshooting Here are some tips to help troubleshoot your issue: Make sure you have entered the correct card number and CVV code. Are you...
I missed my booking time for my PRONTO exam. How do I re-book? If you missed your booking time for your PRONTO exam, contact us at customersuccess@iccsafe.org.
When I enter my email address, why do I receive an error that says “This user does not exist”? As this field is case sensitive, ensure you are entering your email address using all lower-case letters. If you still...