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• How do I book my exam?

  In this article, you will see show to book your remote proctored exam and our NEW in-person testing option. When...

• Where can I test my system for PRONTO?

  You can check the equipment requirements here. Before connecting to a live proctor, ensure that your browser’s pop-up blocker is...

• What should I do before connecting to an Online Proctor for my PRONTO exam?

  This guide will show you what you need before you connect with your proctor for your Code Council PRONTO (Proctored Remote Online Testing Option) Exam.

• What if I need help connecting to a proctor for my PRONTO exam?

  You’ll have multiple ways to get technical support with our proctoring service for PRONTO called ProctorU 24/7, 365 days a...

• How do I gain my Education Certificates, CEUs, or proof of attendance from events at the Code Council Annual Conference?

  If you were in an Education Session: All certificates are available for download/print through the Learning Center website. If you have issues...

• Can I take notes during my exam?

  While you are not allowed to write or mark in your reference materials during your exam, there will be other...

• I-Quest User Upgrade for Continued Support

  I-Quest has been discontinued as a product. Consider Digital Codes Premium Complete for all of your content needs moving forward....

• I’m trying to buy my exam, but it says my cart is empty. What do I do?

  To try to resolve and continue to checkout we recommend: Go to shop.iccsafe.org and log in directly to the store....

• I’m interested in PRONTO@Work – how do I get started?

  We’re glad to hear you are interested in becoming a PRONTO@Work site! A few things to keep in mind: PRONTO@work...

• I want to get certified. Where do I start?

  As you get started, there are several options that may help you prepare: We always recommend that you contact your...